Privacy Policy

Last updated: [30 April 2026]

This Privacy Policy explains how we collect, use, protect, and disclose personal data when you visit our website or use our services. We are committed to respecting privacy and protecting the rights of individuals in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Who We Are

Dentum Clinique

13 Călărașilor Street, Oradea, Bihor, Romania

E-mail: contact@dentum.ro

Phone: +40 774 019 460

What Data We Collect

We may collect the following types of personal data:

  • First and last name
  • Email address
  • Phone number
  • Message submitted through the contact form
  • IP address and technical data (through cookies)
  • Other information voluntarily provided

How We Collect Data

Data is primarily collected:

  • Through contact forms on the website
  • Through online appointments
  • Through direct correspondence by email or telephone
  • Automatically, through cookies and traffic analysis tools

Legal Basis for Processing Data

We process your personal data on the basis of one or more legal grounds:

  • Your consent (Article 6(1)(a) GDPR)
  • Performance of a contract or pre-contractual steps (Article 6(1)(b))
  • Legal obligations (Article 6(1)(c))
  • Legitimate interest (Article 6(1)(f))

Purpose of Processing

Your data is used for:

  • Responding to requests submitted through the contact form
  • Contacting you to confirm appointments
  • Managing appointments and providing psychological services
  • Improving your experience on the website
  • Complying with legal and accounting obligations

Use of Data for Marketing and Advertising Purposes

Data submitted through the forms on the website may be used, on the basis of legitimate interest or consent, for marketing activities, such as subsequent contact by email or telephone, and the display of personalized advertisements through platforms such as Google Ads, Meta Ads (Facebook/Instagram), or other similar services.

This data may be used to create custom audiences, for remarketing, and to optimize communication with individuals interested in our services.

We will not transfer your data to unauthorized third parties, and its processing is carried out in accordance with applicable data protection laws.

Data Recipients

The collected data is not sold or rented to third parties. It may only be shared with:

  • IT service providers (e.g., website hosting, email)
  • Public authorities, where required by law
  • Marketing or web analytics platforms (e.g., Google Analytics), only with an anonymized IP

Data Retention Period

Your data is retained only for as long as necessary to fulfill the purposes mentioned above or as required by law.

For example, customer data may be retained for 5 years for financial record-keeping purposes.

Your Rights

Under the GDPR, you have the following rights:

  • The right to access your data
  • The right to rectification
  • The right to erasure (“the right to be forgotten”)
  • The right to restriction of processing
  • The right to data portability
  • The right to object
  • The right to withdraw your consent at any time
  • The right to lodge a complaint with the ANSPDCP

Data Security

We implement appropriate technical and organizational measures to ensure the security of your data, including:

  • Secure hosting with HTTPS
  • Restricted access to data
  • Form protection using reCAPTCHA
  • Monitoring of unauthorized access

International Transfers

Data is not transferred outside the European Economic Area, except where we use third-party services (e.g., Google) that provide appropriate safeguards, such as Standard Contractual Clauses.

Use of Cookies

The website uses cookies for functionality, analytics, and marketing purposes. Further details can be found in the Cookie Policy.

Changes to This Policy

We reserve the right to modify this policy. Any changes will be published on this page, together with an updated date.

We recommend that you check this page periodically.

Contact

For questions regarding this policy or to exercise your rights, you can contact us at:

E-mail: contact@dentum.ro

Phone: +40 774 019 460